Terms of Use

Last updated: July 29, 2026

These Terms of Use ("Terms") govern your access to and use of the MystarX mobile application (the "App") and related services. By downloading or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. The Service

MystarX provides astrology-related content, including daily horoscopes, natal chart calculations, compatibility readings, tarot-style card draws, and an astrologer chat. Astrological calculations are based on the Swiss Ephemeris and NASA JPL planetary data.

2. AI-Generated Content

The astrologer chat and personalized interpretations in the App (including natal chart readings, compatibility readings, and chat responses) are generated by artificial intelligence. When you use the astrologer chat, you are interacting with an AI system, not a human being. The AI is not a licensed astrologer, therapist, doctor, or any other professional.

AI-generated content may contain inaccuracies, inconsistencies, or statements that appear factual but are not. You should not rely on it as a source of factual information or professional guidance. Use AI-generated content at your own discretion and risk.

3. For Entertainment Purposes

All content provided by the App – including horoscopes, readings, forecasts, and chat responses – is for entertainment and informational purposes only. It does not involve fortune-telling and does not constitute medical, legal, financial, psychological, or other professional advice. Do not make important life decisions based solely on the App's content. Always consult a qualified professional for such matters.

4. Health and Wellbeing Disclaimer

MystarX is not a medical or psychological service and is not equipped to address health conditions or mental states. Nothing in the App is intended to diagnose, treat, or prevent any condition. If you have concerns about your physical or mental wellbeing, consult a licensed physician, psychologist, or mental health professional. If you are experiencing a crisis or thinking about harming yourself or others, do not use the App for help – contact your local emergency services or a crisis helpline immediately.

5. Eligibility and Accounts

• You must be at least 13 years old (or the minimum age in your jurisdiction) to use the App.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You agree to provide accurate information and to keep it up to date.
• You may delete your account at any time in the App (Profile → Security → Delete Account).

6. Subscriptions and Payments

• The App offers optional auto-renewing subscriptions that unlock premium features. A number of core features remain free, so we encourage you to try the App before purchasing and to make purchases responsibly.
• Payments are processed by the Apple App Store or Google Play ("External Stores"). The price, billing period, and any applicable taxes are displayed before you confirm the purchase. We are not responsible for payment processing errors that occur on the side of the External Stores.
• Subscriptions renew automatically for the same period and at the same price unless cancelled at least 24 hours before the end of the current period. If a free trial is offered, you must cancel before the trial ends to avoid being charged.
• You can manage or cancel your subscription in your device's store settings (App Store: Settings → Apple ID → Subscriptions; Google Play: Menu → Subscriptions).
• Deleting the App or your account does not cancel your subscription. You are responsible for managing your subscription and cancelling it before the renewal date if you do not wish to continue.
• Prices may vary by region and are subject to change; you will be notified of price changes as required by the applicable store.

7. Refunds

All purchases are final and non-refundable, except where required by applicable law. Purchases made through the App Store or Google Play are governed by the refund policies of Apple and Google respectively – we do not have the technical or legal ability to process or reverse transactions made through these platforms, so refund requests must be submitted directly to Apple or Google.

EU residents: you have the right to withdraw from a purchase within 14 days, provided that you have not accessed or used any premium features or content. By accessing or using premium features – including generating a natal chart interpretation, a compatibility reading, or receiving an astrologer chat response – you expressly consent to the immediate performance of the contract and acknowledge that you thereby lose your right of withdrawal under Article 16(m) of the EU Consumer Rights Directive 2011/83/EU. The generation of personalized content constitutes full performance of the service.

Cancelling a subscription does not entitle you to a refund of fees already paid. Upon cancellation, you retain access to premium features until the end of the current billing period.

8. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose;
• Attempt to reverse-engineer, decompile, or extract the source code of the App;
• Interfere with or disrupt the App's servers or networks;
• Use automated systems to access the App or scrape its content;
• Submit other people's personal data without their permission;
• Abuse, harass, or attempt to misuse the astrologer chat to produce harmful content.

9. Intellectual Property

The App, including its design, mascot characters, text, graphics, and software, is owned by MystarX and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works without our written permission.

10. User Content and Feedback

You retain ownership of the information you submit (such as birth data and chat messages). By submitting content, you grant us a limited license to process it solely to provide and improve the service, as described in our Privacy Policy. We do not use your private chat content for advertising.

If you send us feedback, ideas, or suggestions about the App, you grant us a perpetual, royalty-free license to use them without any obligation or compensation to you.

11. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the App will be uninterrupted, error-free, or that its content will be accurate, reliable, or meet your expectations.

12. Limitation of Liability

To the maximum extent permitted by law, MystarX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of or inability to use the App, or from any decision made or action taken by you in reliance on the App's content. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

13. Termination

We may suspend or terminate your access to the App if you violate these Terms. You may stop using the App and delete your account at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) shall survive.

14. Dispute Resolution

Let's try to resolve things informally first. Before initiating any formal legal proceedings, you agree to contact us at support@mystarx.app and attempt in good faith to resolve the dispute. We will do the same. If the dispute is not resolved within 30 days of the initial notice, either party may pursue formal remedies.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the App. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by applicable law without regard to conflict-of-law principles. Any disputes shall be resolved in the competent courts of the jurisdiction where MystarX is established, unless mandatory consumer protection law provides otherwise.

17. Contact

Questions about these Terms? Contact us at support@mystarx.app